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2025.08.18

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Request regarding the use of mobile batteries, handheld fans, etc.

Dear Guests,

Thank you for your continued patronage of Hotel Nikko Kumamoto.

In recent years, there have been reports of incidents both in Japan and overseas involving smoke and fire caused by mobile batteries, handheld fans, etc.

To ensure the safety and security of all our guests, we ask for your cooperation in the following regarding the use of mobile batteries in your guest room.

Please refrain from charging your mobile battery when you are away from your room, such as when going out.

When charging a mobile device from a mobile battery or using the power outlet in your guest room, please avoid placing it in direct sunlight, such as near a window, or on flammable surfaces such as a bed or sheets.

To prevent any potential problems, please always use the device in a location where you can monitor its status.
If your room is found to be charging during room cleaning during a multiple-night stay, or if the battery is so hot that it is difficult to lift with bare hands even if it is not charging, staff may move the mobile battery to ensure safety. We ask for your understanding in advance.

We appreciate your understanding and cooperation.

Hotel Nikko Kumamoto
General Manager