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One HarmonyMembership program "One Harmony"
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- One Harmony
One Harmony is a membership program for Okura Hotels & Resorts, Nikko Hotels International, and Hotel JAL City with no joining fee or annual fee.
In addition to earning points every time you use the hotel, we also offer a variety of other benefits.
Check point balance and registration information
Join One Harmony Membership Program
Member Agreement
BASIC BENEFITS
Accommodation privileges
| Member | Royal member | Exclusive member | Exclusive Plus | |
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| Upgraded guest rooms ※1 ※3 |
- | Up to 5 nights | Unlimited | Unlimited |
| Higher Status Member Rates ※2 |
- | ○ | ○ | ○ |
| Late checkout ※3 |
- | - | 14：00 | 14：00 |
| Complimentary breakfast ※4 |
- | - | - | ○ |
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※Accommodation benefits apply only to reservations made through the official Hotel Nikko Kumamoto website, the Okura Nikko Hotels Reservation Center, or directly with the hotel.
※1 One-tier room upgrade (digital voucher): Exclusive and Exclusive Plus members may use this benefit an unlimited number of times, while Royal members may use it for up to 5 stays status is still valid.
※2 You can enjoy a 15% discount off the Best Available Rate (the lowest non-conditional rate, which varies by date). Eligible rooms are Suites or Deluxe Rooms. Exclusion dates are December 30 through January 3.
※3 Late check-out, and one-tier room upgrades may not be available depending on room availability on the day of your stay.
※4 This offer applies to the member and one guest sharing the same room, and breakfast will be provided daily during your stay. Breakfast is available at the buffet dining restaurant “Associed” or the Japanese restaurant “Benkei.” Set menus and room service are not included in this offer.
Plus One Benefits
| Member | Royal member | Exclusive member | Exclusive Plus | |
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| Early check-in | - | 13：00 | 12：00 | 12：00 |
| When using the restaurant, 1 drink is included (excluding breakfast) |
- | ○ | ○ | ○ |
※横にスワイプしてご覧いただけます。
※3 Early check-in may not be available depending on room availability on the day of your stay.
Special restaurant benefits
| Restaurant | Discount |
| Japanese Restaurant "Benkay" | 10% |
|---|---|
| Buffet dining "AsoShed" | 10% |
| Cantonese Restaurant "Tao-Li" | 10% |
| Tea and cocktail lounge "Fountain" | 10% |
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※Please present your membership card or digital card when you come to the restaurant.
※It cannot be used in conjunction with other discount offers.
※Please note that discounts may not be available for special products, etc. (please ask each restaurant directly for details).
Anniversary Special Offer
As a premium status member benefit, we offer anniversary special rates at 50% off the Best Available Rate for Suites and 30% off for Deluxe Rooms.
※Exclusion dates: Dec. 30-Jan. 3
※Please make a reservation at the Okura Nikko Hotels Reservation Center or each hotel at least one day before your visit. We do not accept online reservations.
We will prepare a commemorative dessert for you when you dine at our restaurant.
▪ You may select your preferred anniversary once per year by editing “My Profile” in your account.
▪ You can check your anniversary benefit usage status in your account.
▪ Reservations can be made directly with the hotel or through the Okura Nikko Hotel Reservation Center.
▪ Please make your reservation directly with the hotel at least three days in advance.
About using birthday benefits
※ Members may enjoy preferential rates for stays of up to three consecutive nights per room during the one-month period before and after their personally designated anniversary date (total of three months).
※ To utilize the anniversary benefit, please make a reservation in advance and inform us of your membership number and your intention to use the anniversary benefit.
※ Reservations must be made directly with the hotel or through the Okura Nikko Hotels Reservation Center. Online reservations are not accepted.
※ Exclusion dates apply from December 22 to January 5.
※ Availability is subject to room availability on the day of stay.
※ This offer cannot be combined with other discount coupons, plans, or benefits.
EARN POINTS
You can earn One Harmony points when you stay at our hotels or use a restaurant/lounge. (Excluding consumption tax and service charges)
STAY
3 points per ¥100
※This offer applies to stays booked directly via the official Hotel Nikko Kumamoto website, the Okura Nikko Hotels reservation center, or by phone.
RESTAURANT
10 points per ¥1000
Bonus points
One Harmony members may also choose to earn miles from partner airlines when staying at our hotels. Premium members receive bonus miles.
Royal, Exclusive, and Exclusive Plus members will also receive additional bonus points.
Royal ＋25％
Exclusive ＋50％
Exclusive Plus ＋50％
Status upgrade
Based on the points earned during the year (from January to December) or the number of stays, you will be invited to Royal, Exclusive, or Exclusive Plus membership.
Royal member
7,000Points or more or 10 nights or more
Exclusive
20,000Points or more or 30 nights or more
Exclusive Plus
40,000Points or more or 60 nights or more
Validity of Points
Every time you earn or redeem points, the expiration date of all your points will be extended to 24 months after the date of your last use.
Bonus Airline Miles (J-SMART Plan)
JAL Mileage Bank (JMB) members earn bonus miles when staying at Nikko Hotels International or Hotel JAL City using eligible hotel mileage accumulation plans (J-SMART Plan).
※ Only mileage accumulation plans are eligible.
Royal ＋25％
Exclusive
＋30％
Exclusive Plus
＋30％
Wedding benefits
A total of 10,000 points will be paid to the person to be married.
※If you have already applied (or signed a contract) for the service, or if you have been introduced by another person, such as a wedding agency, you will not be eligible.
※Points will be accumulated at the time of contract signing.
REDEEM POINTS
The accumulated One Harmony points can be exchanged for a variety of prizes.
Stay award
With the use of points, you can stay at Hotel Nikko Kumamoto (2 people per room per night).
please check the Stay Award Plan displayed on the date of your choice to see the type of room you can book and the number of points you need.
Upgrade award
With the use of your points, you can stay in a higher grade room.
※This is the number of points until March 31, 2027.
● 1,000 points... Standard Twin to Standard Twin Class Comfort
● 1,500 points... Standard Twin to Corner Twin Class Comfort
● 1,600 points... Queen to Standard King
● 2,800 points... Standard King to Deluxe King
● 7,000 points... Standard Twin to Executive Suite
Pay with points
You can use your accumulated points when paying for accommodation or restaurants.
Points can be used in increments of 1 point. (Minimum exchange: 500 points)
◆For hotels in Japan,
1 point = 1 yen.
One Harmony Membership Sign-Up Page
Click here for the Terms of Service
CONTACT
Inquiries Regarding One Harmony Bonuses and Reservations
Hotel Nikko Kumamoto, Corporate Planning Department
tel: 096-211-1487
9:30–17:30 (excluding Saturdays, Sundays, and holidays)
※ Our front desk and restaurants are also available to assist you.
Please feel free to contact us.